Privacy Policy

Effective as of September 29, 2025

DavEd Jewelers (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and share information when you interact with our website, submit a contact form, join our mailing list or engage with our services in any other way.

By using our website or providing your information through our forms, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

1. Information We Collect

Information You Provide Directly

  • Contact Information: Name, email address, phone number and mailing address (if provided).
  • Inquiry Details: The information you provide when submitting a contact form, requesting an appointment or communicating with us.
  • Mailing List Preferences: Opt-in choices for receiving newsletters or promotional emails.

Information Collected Automatically

  • Device and Usage Data: IP address, browser type, device ID, pages visited, session duration, referring URLs.
  • Cookies and Tracking Technologies: Used to recognize repeat visitors, understand user behavior and improve site performance.

Information from Third Parties

  • Email platforms and form providers (such as Gravity Forms or Mailchimp) may process and transmit information you provide.
  • Analytics platforms may provide insights about how you interact with our site and communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Customer Support: To respond to inquiries, schedule appointments or provide service information.
  • Marketing & Promotions: To send newsletters, updates and promotional offers (if you opted in).
  • Analytics & Improvement: To understand how visitors use our website and improve user experience.
  • Legal Compliance: To comply with applicable laws and enforce our policies.

3. How We Share Your Information

We do not sell your personal information. We only share data when necessary to operate our business:

  • Service Providers: We work with trusted partners (e.g., form processors, email platforms, analytics providers) who perform services on our behalf.
  • Legal Obligations: We may disclose information in response to lawful requests or to protect our rights or the safety of our customers.
  • Business Transfers: If ownership of DavEd Jewelers changes, your data may be transferred as part of the transaction.

4. Your Privacy Choices

  • Email Marketing: You can unsubscribe from promotional emails at any time by using the unsubscribe link in our messages.
  • Cookies: Most browsers allow you to block or delete cookies, though doing so may affect site functionality.
  • Data Access: You may request to access, update, or delete your personal information by contacting us directly.

5. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations and improve our offerings. When information is no longer needed, it is securely deleted or anonymized to ensure its confidentiality.

6. Security

We implement industry-standard security measures to protect your information. However, no system is entirely secure. We encourage you to use caution when submitting information online.

7. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we learn that a child has submitted personal information, we will promptly delete it.

8. External Links

Our website may link to third-party sites or services (such as social media platforms or map providers). We are not responsible for the privacy practices of these third parties. Please review their policies before providing your information.

9. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or any applicable legal requirements. Updates will be posted on this page and will include a new effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

DavEd Jewelers
4137 Erie Street
Willoughby, Ohio 44094

Phone: 440-942-3844